Terms of Service
Please read these terms carefully before using the DentaVista platform
Last Updated: July 9, 2025
Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of DentaVista's website, mobile applications, and services, including any content, functionality, and services offered on or through our platform (collectively, the "Services"). By registering with us or by using our Services, you hereby accept and agree to be bound by these Terms.
If you do not agree to these Terms, you must not access or use our Services. We recommend that you print a copy of these Terms for future reference.
Platform Usage
Guidelines for acceptable use of DentaVista services across our patient, doctor, lab, and dealer portals.
Privacy Terms
Our practices regarding collection, use, and sharing of your personal and dental information.
Dispute Resolution
Procedures for addressing disagreements, including arbitration and applicable jurisdiction.
Billing Policies
Terms related to payments, subscriptions, and refunds for DentaVista's premium services.
Limitations of Liability
Scope and restrictions on DentaVista's liability for platform usage and service provision.
1. Account Registration and Eligibility
To access certain features of our platform, you must register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to update such information as necessary.
You must be at least 18 years old to use our Services. By creating an account, you represent and warrant that:
- You are at least 18 years of age;
- You have the legal capacity to enter into these Terms;
- You are not prohibited from using the Services under applicable law;
- If representing a dental practice, lab, or dealership, you have authority to bind that entity to these Terms;
- You will comply with these Terms and all applicable local, state, national, and international laws, rules, and regulations.
2. User Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials;
- All activities that occur under your account;
- Notifying us immediately of any unauthorized access to or use of your account;
- Ensuring that all information you provide is accurate, complete, and up-to-date;
- Compliance with all applicable laws and regulations when using our Services.
You agree not to:
- Use our Services for any illegal purpose or in violation of any applicable laws;
- Infringe upon the rights of others or violate their privacy;
- Interfere with or disrupt our Services or servers;
- Attempt to gain unauthorized access to any part of our Services;
- Use our Services to transmit harmful code, including viruses, malware, or ransomware;
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
3. Patient Health Information and HIPAA Compliance
As a dental healthcare platform, DentaVista is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable healthcare privacy laws.
Dental professionals using our platform agree to:
- Obtain proper patient consent before sharing any Protected Health Information (PHI) through our platform;
- Use our Services in compliance with HIPAA and other applicable healthcare regulations;
- Maintain appropriate administrative, technical, and physical safeguards for protecting PHI;
- Promptly report any potential data breaches or security incidents involving PHI.
For more information about our privacy practices and HIPAA compliance, please review our HIPAA Compliance page.
4. Intellectual Property Rights
The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by DentaVista, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:
- Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;
- You may store files that are automatically cached by your Web browser for display enhancement purposes;
- You may print or download one copy of a reasonable number of pages of the Services for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
5. Subscription Terms and Payment
Some of our Services require payment of fees. For these Services:
- You agree to pay all fees in accordance with the pricing and payment terms presented to you for the Services;
- Subscription fees are billed in advance on a monthly or annual basis, depending on your subscription plan;
- All payments are non-refundable unless otherwise specifically provided in these Terms or required by law;
- We may change the fees for our Services at any time, but will provide you with advance notice of these changes;
- You are responsible for all taxes associated with your use of the Services.
For more information about our pricing and subscription plans, please visit our Pricing page.
6. Termination
We may terminate or suspend your account and access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services or contact us at [email protected].
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
7. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
DentaVista does not warrant that the Services will be uninterrupted or error-free, that defects will be corrected, or that the Services or the servers that make them available are free of viruses or other harmful components.
DentaVista makes no warranties or representations about the accuracy or completeness of the content provided through the Services or the content of any websites linked to the Services.
8. Limitation of Liability
IN NO EVENT SHALL DENTAVISTA, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
9. Governing Law and Jurisdiction
These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the State of [State], without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of [State], in each case located in [City] and [County], although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country.
10. Changes to Terms
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter.
Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
Questions About Our Terms?
If you have any questions or concerns about our Terms of Service, please contact our legal team for clarification.
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